Customer Reviews

Please reference the following ratings and customer reviews for BIGTOYexpress:


Google Shopping

Jan 28, 2016 "A great purchasing experience. Lower cost than anywhere else and fast delivery, far faster than they predicted."

Jan 28, 2016 "Great experience. Good price, easy checkout, quick delivery, and good quality product."

Jan 28, 2016 "This was a great toy for my grandson, he wants to ride it everyday."

Jan 17, 2016 "This was my first ever purchase from this merchant and I hope all goes smoothly. But from what I've seen so far the prices look better than other retailers and no shipping costs are always a bonus! The products look the same and the descriptions as well. I've read several positive reviews so I'm pretty excited to receive the product and then will be able to say more about this site."

Jan 10, 2016 "Saw this toy at a friends house & had to get it for my grandchildren."

Jan 5, 2016 "I want to rave about your company. Your customer support team was outstanding in assuring my happiness and satisfaction. Originally the dream kitchen I originally ordered was out of stock (the color scheme I wanted). It was a product that was phasing out though during purchase showed the colors but afterward your website showed different colors. My contact [...] was very pleasant and assisted me above and beyond, finding out for me I would get different colors, and not the ones I wanted, and assisting me with another option, going with a bigger kitchen with the color scheme I wanted, at a discount. I was very pleased with the suggestion and it ultimately worked out terrific as there are more features to this one, it has the same color scheme I wanted, and it made my girl's Christmas. He did not have to assist me as he did and I was able to reach him via email or phone at any time and he was quick at responding and helping me resolve my situation to satisfaction. [...] deserves a big raise and is a big part of my extreme praise of your company. Great job!"

Jan 4, 2015 "Good company"

Dec 28, 2015 "Lowest price plus free shipping can't be beat, plus kids are thrilled with the toy. Thank you!"

Dec 25, 2015 "Reasonable prices and quick checkout"

Dec 24, 2015 "Love it"

Dec 19, 2015 "This shopping experience was great, very pleasant and uneventful."

Dec 15, 2015 "Very pleased!!"

Dec 15, 2015 "Very nice site. I never heard of it"

Dec 9, 2015 "Good experience so far, if shipping is as good it will be awesome"

Dec 8, 2015 "So far everything is great!! Easy to find what I was looking for!! Awesome to find a site with NO SHIPPING CHARGES!! Thanks BIGTOY express!!!!!"

Dec 8, 2015 "I have been looking for this every where and I finally found it here and at a good price! Yay!"

Dec 7, 2015 "Great price, friendly customer service!"

Dec 5, 2015 "I did call, but no one answered During the holidays, I would think that c/s would be available."

Dec 2, 2015 "The best price..."

Dec 2, 2015 "So far so good...I was looking for the lifestyle dream kitchen and it was sold out everywhere, or was a different color than the one I really wanted. I happened to google what I wanted and found this site and was glad I did! The site had one in stock, the one I had been searching for, and it was a decent price. Bonus - no shipping or tax! I am hopeful it will be shipped without an issue and fast as I have read other customer reviews and found them to be very good."

Nov 29, 2015 "Thank you for your on line service."

Nov 26, 2015 "Made it easy for me to fill my order and check out"

Nov 18, 2015 "I purchased an item for Christmas for my nieces, and was so happy to find it here with FREE shipping and NO tax! This saved me $20 on my purchase and I know they will love it!"

Sep 30, 2015 "I was very pleased to find this clubhouse climber. This was the best price I could find anywhere. The other selling point for us was the free shipping and no tax. I will defintely let friends know about this company."

Aug 18, 2015 "I bought a large cardboard house that my grandson and I will decorate with batman. Can't wait."

Aug 7, 2015 "I am impressed with the quality and selection as well as the pricing. I hope not to be disappointed with the shipping of this gift."

Jun 8, 2015 "Very pleased with the product!!"

Jun 2, 2015 "Overall I believe the price to be very good I am a small business owner and will be visiting the site again also I will be telling all my colleagues about the site."

May 17, 2015 "Very happy with my order. Shipping said 1-6 weeks and I received my order in 1 week. Everything was in perfect condition."

May 7, 2015 "This was much more difficult to put together than I expected. The directions need words, not just pictures. The pieces need to be labeled better and then shown in the pictures."

Apr 19, 2015 "This is a nice site. I think I will order from here again depending on the shipping outcome."

Apr 6, 2015 "Been looking a long time for this item and wasn't willing to pay for it and an additonal $300 for shipping [...]"

Apr 5, 2015 "Was glad I found this and was no extra shipping."

Apr 3, 2015 "I was extremely happy with big toy express. found this on toy's r us website. did comparisions and 4 of the places I checked out couldn't fulfill order or it cost 200.00 in freight charges to get it here."

Mar 30, 2015 "Great prices."

Mar 11, 2015 "A completely satisfied customer. When I placed the order, I was informed that it would take 1-3 weeks for arrival. I received my purchase in 4 days! Also, the price listed, was the price I paid. There were no additional shipping and processing charges. I WILL use this site in the future."

Feb 15, 2015 "I have never ordered with your store in the past, but if I am satisfied with the product and arrival time, I will be back!! The pricing was amazing and the zero for shipping.I have twin daughters under two and will be ordering many more toys in the future."

Jan 8, 2015 "This is my first time visiting this website. I am so excited about my purchase. Hoping to get it ASAP. It is a gift."

Dec 26, 2014 "I was amazed of the wonderful service It was sold out at most placed I can't tell you how happy I was to learn of big you express You are great"

Dec 15, 2014 "Very easy to navigate and shop on this site."

Dec 14, 2014 "Great experience shopping and checking out. We'll determine the rest when our playset arrives!"

Dec 12, 2014 "I thought the website was easy to navigate, prices are fair, and checkout was fast. I hope shipping is also fast and I will definitely be a bragging returning customer."

Dec 9, 2014 "Very fast, easy, and convenient shopping!"

Dec 3, 2014 "I have been looking for this playhouse for quite some time, you had it in stock without having to pay shipping, Thanks so much"

Nov 30, 2014 "Best price I could find"

Nov 29, 2014 "Great products at the price that I wanted! Thank you!! I will shop here again!"

Nov 29, 2014 "So far so good"

Oct. 19, 2014 "Great deal on item. Site easy to use."

Oct. 13, 2014 "Good prices"

Oct 1, 2014 "This was a very easy purchase"

Aug 19, 2014 "i purchased from big toy express because the product was significantly cheaper than other site. There was no shipping charge and no tax."

Aug 19, 2014 "Toy found easily and prices are extremely affordable. Shipped right to my door!"

Aug 18, 2014 "My item was reasonably priced (just a little bit more than "big box" retailer) but the home delivery was well worth the extra $. Shipped very quickly and arrived 2 weeks EARLIER than quoted. One happy momma here!"

Aug 4, 2014 "Great site!Found exactly what I was wanting & finalized in les than 30 mins"

Jul 24, 2014 "I wanted to purchase a toy kitchen for my daughter. this site had the one my wife wanted for the cheapest amount."

June 6, 2014 "I placed the order on-line, but never received an email confirmation for my order. I emailed customer service to request a status update after a week, and they responded immediately with the information I requested, and the item was delivered earlier than I expected, which was a great surprise!"

May 17, 2014 "Very pleased with the ordering process and the quick delivery. Child loves the sandbox!"

May 8, 2014 "Great prices!"

May 6, 2014 "Less expensive than any other site, easy to access."

May 6, 2014 "Very easy"

Apr 27, 2014 "This was scheduled to be delivered one day after a big party we were having so I contacted customer service and the man told me he would do his very best to rush it. It arrived 2 days later! I was so happy! Our party is today and the kids are going to love the new playground!"

Apr 16, 2014 "Cannot beat Big Toy Express.... Not charge for shipping. No taxes or any other additional fees. BEST price online!"

Apr 13, 2014 "Extremely impressed with the price listed on Big Toy Express!"

Apr 11, 2014 "I was very pleased with the Adventure Lodge, the speed of delivery, and the price from Big Toy Express."

Apr 7, 2014 "Had a question on a tag along item. Your representative that helped me was extremely helpful and polite. After talking to him, this site will be the first I visit for future gifts for my lst grandchild, was a very pleasant experience."

Mar 29, 2014 "Best Prices,checked over five other carriers of this product! Do yourself a favor and go with BIGTOYexpress."

Mar 22, 2014 "I am a real person and like everyone else, I always read these reviews in part to try to determine if I should send my hard earned money to an unknown seller I found on the web. I can tell you that I received my order ( step2 naturally playful welcome home playhouse) on time and in great condition. Based on the price, ease and timeliness that I received my order I will not hesitate to order again from BigToy Express."

Mar 12, 2014 "Very easy web site to make purchase. Easier then amazon by a long shot plus item was $10.00 cheaper."

Feb 24, 2014 "After a lot of shopping around, Big Toy Exp. had the best price and availability. This made it easy to decide and complete my purchase."

Feb 22, 2014 "I'm so happy to have found a place house big enough for several kids to play in. A couple small adults can fit in there too. We can't wait for it to arrive!"

Feb 21, 2014 "Everywhere else online was sold out of this particular playhouse! I had to have it for my daughter's birthday! Thank you!"

Jan 31, 2014 "Looking forward to doing more business."

Jan 31, 2014 "I was really pleased with the pricing of the toy. 20-30 dollars less then most other retailers. I'm hoping that there are no issues, and I can buy from Big Toy Express again!"

Jan 21, 2014 " [...]Though he couldn't guarantee a Friday delivery, he gave me options for cancelling my order if the gift wasn't going to arrive by Friday. He stayed on top of the order and kept me posted throughout. I really appreciate his efforts and THE TOY ARRIVED ON FRIDAY! No other vendor online was able to do this for me without charging an extreme amount of shipping. Thank you Big Toy Express!"

Jan 13, 2014 " [...] I really appreciate the promptness and their ability to work with me to try to fufill my urgent request."

Jan 8, 2014 "Very pleasant experience."

Jan 5, 2014 "It's seems too good to be true... And it is Not!I can't wait to buy the next item from them, I told a friend and they had the same buying experience!"

Jan 2, 2014 "Love the roller coaster! My daughter and her friends play for hours!!!"

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